Effective Date: 08.07.2026
This Legal Notice contains information regarding the ownership and responsibilities of
this website, www.amarcord.swiss (the "Website"), operated by Amarcord.
1. Company Information
Amarcord Swiss GmbH
Neugasse 7
6300 Zug, Switzerland
Phone: +41 41 711 96 96
Email: info@amarcord.swiss
Website: www.amarcord.swiss
VAT Number: CHE-360.720.654
2. Website Ownership and Operation
This Website is owned and operated by Amarcord Swiss GmbH. Unless otherwise stated, all content, images, product descriptions, designs, trademarks, and other materials published on this Website are the intellectual property of Amarcord Swiss GmbH or the respective rights holders.
Any unauthorized use, reproduction, distribution, modification, or publication of any material from this Website is strictly prohibited and may result in legal action.
3. Intellectual Property
All content published on this Website, including but not limited to text, graphics, logos, photographs, videos, illustrations, product descriptions, and other materials, is protected by applicable copyright, trademark, and intellectual property laws.
No content may be copied, reproduced, distributed, transmitted, published, or otherwise used without the prior written consent of Amarcord Swiss GmbH or the respective rights holder.
4. Limitation of Liability
Amarcord Swiss GmbH makes every reasonable effort to ensure that the information published on this Website is accurate, complete, and up to date.
However, no warranty is given regarding the accuracy, completeness, or reliability of the information provided. To the fullest extent permitted by law, Amarcord Swiss GmbH shall not be liable for any direct, indirect, incidental, consequential, or other damages arising from the use of, or inability to use, this Website or reliance on its contents.
5. External Links
This Website may contain links to third-party websites for your convenience.
Amarcord Swiss GmbH has no control over the content or availability of external websites and accepts no responsibility or liability for their content, products, services, or privacy practices.
6. Privacy and Data Protection
The use of this Website is governed by our Privacy Policy, which explains how personal data is collected, processed, stored, and protected.
By using this Website, you acknowledge that you have read and accepted our Privacy Policy.
7. Governing Law
This Legal Notice shall be governed exclusively by the laws of Switzerland.
Any disputes arising out of or relating to the use of this Website shall be subject to the exclusive jurisdiction of the competent courts of Zug, Switzerland.
8. Changes to this Legal Notice
Amarcord Swiss GmbH reserves the right to amend or update this Legal Notice at any time without prior notice.
Any changes become effective immediately upon publication on this Website. Continued use of the Website following such changes constitutes acceptance of the revised Legal Notice.
9. Contact Information
For any questions regarding this Legal Notice, please contact:
Amarcord Swiss GmbH
Raingässli 1
6300 Zug
Switzerland
Email: info@amarcord.swiss
Phone: +41 41 711 96 96
Shipping Policy
Effective Date: July 8, 2026At Amarcord Swiss GmbH, we are committed to delivering your orders safely, efficiently, and as quickly as possible. This Shipping Policy explains our shipping methods, delivery times, shipping costs, and other important information regarding the shipment of your orders.
1. Shipping Carriers
We primarily ship our orders with DHL for both domestic and international deliveries. Depending on the destination, package size, or operational requirements, we may use alternative carriers such as UPS, FedEx, or trusted local courier services to ensure the fastest, safest, and most reliable delivery.
2. Shipping Destinations
We ship to customers worldwide.
Please note that certain products or destinations may be subject to shipping restrictions. If your country is unavailable during checkout, please contact us at info@amarcord.swiss, and we will do our best to assist you.
3. Order Processing
Orders are typically processed within 1–3 business days (excluding weekends and public holidays) after payment has been confirmed.
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.
Please note that custom-made, made-to-order, or limited-edition products may require additional processing time. If this is the case, we will inform you as soon as possible.
4. Shipping Costs
Shipping costs are calculated automatically during checkout based on your delivery destination, package weight, and dimensions.
Any applicable shipping charges will be clearly displayed before you complete your purchase.
For high-value shipments or orders requiring special handling, additional shipping or insurance fees may apply. These charges will always be communicated before your order is processed.
5. Estimated Delivery Times
Estimated delivery times are as follows:
- Switzerland: 1–2 business days
- Europe: 2–7 business days
- Rest of the World: 4–10 business days
These delivery times are estimates only and may vary due to customs clearance, local courier services, weather conditions, or other circumstances beyond our control.
6. International Shipping and Customs
Unless otherwise stated during checkout, international orders are shipped on a Delivered Duty Paid (DDP) basis.
This means that applicable import duties, taxes, and customs fees are calculated and paid during checkout whenever available. In such cases, no additional charges should be due upon delivery unless explicitly stated during the checkout process.
Although we work to ensure timely deliveries, customs clearance procedures may occasionally cause delays beyond our contro
7. Shipping Insurance
All shipments with a value exceeding CHF 500 are fully insured from dispatch until successful delivery.
If your package is lost or damaged during transit, please contact us immediately so we can assist you with the claims process.
8. Shipping Address
Please ensure that your shipping address is complete and accurate before placing your order.
Amarcord Swiss GmbH cannot be held responsible for delays, failed deliveries, or lost packages resulting from incorrect or incomplete shipping information provided by the customer.
If you notice an error after placing your order, please contact us immediately. We will make every reasonable effort to update the shipping information before dispatch.
9. Order Tracking
Once your order has been shipped, you will receive an email containing your tracking number.
Please allow several hours for the tracking information to become available, as updates depend on the shipping carrier.
10. Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us within 48 hours of the expected delivery date.
You can reach us at info@amarcord.swiss, and we will work directly with the shipping carrier to resolve the issue as quickly as possible.
11. Undeliverable Shipments
If a shipment is returned to us because of an incorrect address, unsuccessful delivery attempts, refusal to accept the package, or refusal to pay applicable customs charges where required, we will contact you to arrange a reshipment.
Additional shipping charges may apply.
12. Contact Information
If you have any questions regarding shipping or the status of your order, please contact us:
Amarcord Swiss GmbH
Email: info@amarcord.swiss
Phone: +41 41 711 96 96
Terms of Service
Effective Date: July 8, 2026
Welcome to Amarcord Swiss GmbH. By accessing or using our website, amarcord.swiss (the "Website"), and our services, you agree to comply with and be bound by these Terms of Service ("Terms"). Please read these Terms carefully before using the Website, as they govern your use of our services and your relationship with Amarcord Swiss GmbH.
1. General Terms
1.1 Acceptance of Terms
By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, our Privacy Policy, and any additional legal notices or policies published on the Website.
If you do not agree with any part of these Terms, you must not access or use our Website or services.
1.2 Changes to the Terms
Amarcord Swiss GmbH reserves the right to amend, update, or replace these Terms of Service at any time without prior notice.
Any changes become effective immediately upon publication on this Website. Your continued use of the Website after such changes constitutes your acceptance of the revised Terms.
2. Eligibility
2.1 Minimum Age
You must be at least 18 years of age or otherwise have the legal capacity to enter into binding agreements under the laws applicable in your jurisdiction.
By using this Website, you confirm that you satisfy these requirements.
2.2 Account Registration
Certain features or services may require you to create a customer account.
You agree to provide accurate, complete, and up-to-date information during the registration process and to keep your account information current at all times.
You are responsible for maintaining the confidentiality of your account credentials and for all activities carried out under your account.
3. Orders and Payment
3.1 Product Availability
All products displayed on the Amarcord Website are subject to availability.
We reserve the right to limit the quantities available for purchase, discontinue products, or modify our product offering at any time without prior notice.
3.2 Pricing
Unless otherwise stated, all prices are displayed in Swiss Francs (CHF).
Although we make every reasonable effort to ensure that all pricing information is accurate, pricing errors may occasionally occur. If an error is identified after an order has been placed, we reserve the right to cancel the order or offer you the opportunity to confirm your purchase at the correct price.
3.3 Payment Methods
We accept the payment methods displayed during checkout, which may include major credit and debit cards, bank transfers, and other secure payment providers.
By submitting an order, you confirm that you are authorized to use the selected payment method and that all payment information provided is accurate and complete.
3.4 Order Confirmation
After placing an order, you will receive an order confirmation by email.
This confirmation acknowledges that we have received your order but does not constitute acceptance of the order. A purchase contract is formed only when your order has been accepted and dispatched.
We reserve the right to refuse or cancel any order at our sole discretion, including in cases of pricing or product description errors, payment authorization issues, suspected fraudulent activity, or product unavailability.
4. Shipping and Delivery
4.1 Shipping
We ship to selected countries worldwide. Shipping costs, delivery times, and available shipping methods vary depending on the destination and the shipping option selected during checkout.
For further information, please refer to our Shipping Policy.
4.2 Risk of Loss
The risk of loss or damage to products passes to you upon delivery of the shipment to the designated carrier. Ownership of the products transfers to you once full payment has been received.
5. Returns and Refunds
Our Return and Refund Policy explains the conditions under which products may be returned and refunds may be issued. By placing an order, you agree to the terms set out in that policy.
6. Intellectual Property
6.1 Ownership
All content published on the Amarcord Website, including but not limited to text, graphics, logos, images, videos, product descriptions, illustrations, and other materials, is the exclusive property of Amarcord Swiss GmbH or its licensors and is protected by Swiss and international intellectual property laws.
6.2 License to Use
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use this Website solely for personal and non-commercial purposes.
You may not copy, reproduce, distribute, modify, publish, transmit, or otherwise exploit any part of this Website without our prior written permission.
7. Limitation of Liability
7.1 Disclaimer
The Website and all content, products, and services are provided on an "as is" and "as available" basis.
To the fullest extent permitted by applicable law, Amarcord Swiss GmbH disclaims all warranties, whether express or implied, including but not limited to warranties of accuracy, merchantability, fitness for a particular purpose, uninterrupted availability, or non-infringement.
7.2 Limitation of Liability
To the fullest extent permitted by law, Amarcord Swiss GmbH, its directors, officers, employees, affiliates, and partners shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to your use of, or inability to use, the Website, its services, or its content.
8. User Conduct
8.1 Prohibited Activities
When using this Website, you agree not to:
- Violate any applicable laws or regulations;
- Engage in fraudulent, misleading, or unlawful activities;
- Attempt to gain unauthorized access to the Website, its servers, or related systems;
- Disrupt or interfere with the operation or security of the Website;
- Introduce viruses, malware, or other harmful software;
- Misuse or attempt to exploit any part of the Website or its services.
9. Governing Law and Jurisdiction
These Terms of Service shall be governed by and interpreted in accordance with the laws of Switzerland.
Any dispute arising out of or in connection with these Terms or the use of this Website shall be subject to the exclusive jurisdiction of the competent courts of Zug, Switzerland.
10. Termination
Amarcord Swiss GmbH reserves the right to suspend, restrict, or terminate your access to the Website at any time, without prior notice, if we reasonably believe that you have violated these Terms or engaged in conduct that may harm Amarcord Swiss GmbH, its users, or third parties.
11. Mobile Terms of Service (Applicable only if SMS services are offered)
If you subscribe to Amarcord Swiss GmbH's SMS or mobile messaging services, you agree to receive recurring text messages related to your orders, account activity, promotions, or other marketing communications.
Message frequency may vary. Standard message and data rates charged by your mobile carrier may apply.
Participation in our SMS service is voluntary and is not required to make a purchase.
You may unsubscribe from SMS communications at any time by following the unsubscribe instructions contained in the message or by contacting us directly.
Amarcord Swiss GmbH is not responsible for delayed, undelivered, or misdirected messages caused by your mobile carrier or circumstances beyond our reasonable control.
For information about how we collect and process personal data in connection with our SMS services, please refer to our Privacy Policy.
12. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Amarcord Swiss GmbH
Raingässli 1
6300 Zug
Switzerland
Email: info@amarcord.swiss
Phone: +41 41 711 96 96
Refund Policy
Effective Date: July 8, 2026
At Amarcord Swiss GmbH, we want you to be completely satisfied with your purchase. If you are not fully satisfied, you may request a return in accordance with the conditions set out below.
1. Returns (14-Day Return Policy)
We accept returns within 14 days of the date on which your order is delivered.
2. Return Eligibility
To qualify for a return, the item must:
- Be unused, unworn, and in the same condition in which it was received;
- Include all original tags and labels;
- Be returned in its original packaging;
- Be accompanied by the original receipt or other proof of purchase.
We reserve the right to refuse returns that do not meet these conditions.
3. How to Request a Return
To initiate a return, please contact us at:
Email: info@amarcord.swiss
Please include your order number together with the reason for your return request.
Returns sent to us without prior authorization will not be accepted.
If your return request is approved, we will provide you with detailed return instructions and, where applicable, a return shipping label.
4. Return Address
Amarcord Swiss GmbH
Raingässli 1
6300 Zug
Switzerland
5. Damaged, Defective or Incorrect Items
Please inspect your order immediately upon delivery.
If your order arrives damaged, defective, or if you receive an incorrect item, please notify us within 72 hours of delivery by emailing info@amarcord.swiss. Where possible, please include photographs of the issue so that we can assess the situation and resolve it promptly.
6. Non-Returnable Items
The following items cannot be returned:
- Custom-made or personalized products;
- Special-order items;
- Personal care or beauty products;
- Hazardous materials, flammable liquids, or gases;
- Gift cards;
- Sale or clearance items.
If you are unsure whether your item is eligible for return, please contact us before submitting a request.
7. Exchanges
If you would like to exchange an item, we recommend returning the original product first. Once your return has been accepted, you may place a new order for the desired item.
8. European Union 14-Day Right of Withdrawal
For orders delivered within the European Union, consumers have the right to withdraw from their purchase within 14 days of receiving the goods without providing any reason, unless an exception applies under applicable law.
Returned items must be unused, unworn, include all original tags, be in their original packaging, and be accompanied by proof of purchase.
9. International Returns
For international returns, any customs duties, import taxes, VAT, or other governmental charges paid during the original purchase are non-refundable.
Unless the return is due to our error or a defective product, the customer is responsible for all return shipping costs, customs duties, taxes, and any other associated fees.
10. Refunds
Once we have received and inspected your returned item, we will notify you whether your refund has been approved.
If approved, the refund will be issued to your original payment method within a reasonable period. Please note that processing times may vary depending on your bank or payment provider.
Original shipping charges are non-refundable unless the return is the result of our error or a defective item.
11. Contact Information
If you have any questions regarding returns or refunds, please contact us:
Amarcord Swiss GmbH
Raingässli 1
6300 Zug
Switzerland
Email: info@amarcord.swiss
Phone: +41 41 711 96 96